★★★★★
"Locked out at eleven at night. A person answered, gave me a time and a name, and both were right."
365-Day Done Right PromiseLearn More
Licensed locksmiths nationwide
Nationwide Locksmith Service.
Nationwide Locksmith Service.
Priced Before We Drive.
One Call, Any Lock.
We quote the price on the phone and that is the price on the invoice. Licensed, insured, background-checked locksmiths dispatched around the clock, in every town we serve.
We answer around the clock
775+ Happy Customers
4.8/5 Rating
Free Estimate on SiteCalls Answered by a Live Person, 24/7Background-Checked TechniciansProudly serving local communities 24+ years
What we do
Expert Locksmith Repair and Installation Services
Every job on this list is handled by trained, background-checked technicians working to one national standard, priced upfront from a free estimate.
Lockout Service
Locked out of the house, the office or the car. We open it without damaging the door and get you back inside.
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Free Locksmith Estimates
You get the price for the whole job on the phone or at the door, before any work starts.
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Lock Rekeying and Repair
New tenant, lost key or a lock that sticks. We rekey or repair the hardware you already have instead of replacing all of it.
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Lock and Deadbolt Installation
Graded deadbolts, smart locks and reinforced strikes fitted to the door and the jamb so they actually hold.
Learn More →Why us
Why Choose Novak?
The same four answers in every market we serve.
One Standard, Every Location
Every Novak team works to the same written standard, the same pricing practice, and the same checklist. The town changes; the job does not.
You Approve the Price First
A free estimate, itemized and in writing, before a tool comes out of the truck. No hourly meter, no discovering the real number at the end.
Licensed, Insured, Background-Checked
Uniformed technicians, licensed for the work in their own state, insured, and background-checked before they ever knock on a door.
Backed by a 365-Day Written Promise
If the work is not right, we come back and make it right. That is the whole promise, and it is on paper, not just on the website.
Our code: H.A.V.E.N.
The Novak Way
The standard every Novak team is held to, on every job, in every town.
Have it in writing
flat price, written scope, written warranty, before anyone starts
Arrive on schedule
a real window, a named tech, a text when they are on the way
Verified crews
licensed, insured, background-checked, license number on the page
Evidence on every job
photos and readings of what we actually found
No surprises
no door upsell, no scope creep, no "while we are in here"
Our Promise, In Writing
The Haven Standard delivered by Novak, a proud Haven company.
365-Day Written Promise“60,000+ locks, keys and systems since 2002 - every one with a written price before we started, and a documented record when we left. Every locksmith job is quoted in writing before it starts and leaves a documented record, under The Haven Standard.”
Read the full promise →On the job
The Work, Up Close
What the work looks like, service by service.
Parts we install
Premium, Long-Lasting Lock Parts
The part decides how long the repair lasts. Here is what we fit, and what the cheap version costs you later.
Lock Cylinders
The cylinder is the part your key turns and the part an intruder attacks. Everything built around it is really just housing.
What we install
We install cylinders with anti-pick pin stacks, hardened anti-drill inserts, and a restricted keyway so copies cannot be cut at a hardware kiosk.
What other companies fit
A basic five-pin cylinder with standard drivers and a common keyway is what ships on most doors. It rakes open quickly, drills in seconds, and anyone can copy the key.
Deadbolts
Deadbolt grade is a real, measurable standard, set by cycle testing and by how much force the bolt takes before it fails.
What we install
We install Grade 1 deadbolts with a full one inch throw and a hardened insert in the bolt, tested to the highest cycle and impact levels in the standard.
What other companies fit
Grade 3 residential deadbolts are the builder default. Shorter throw, softer bolt, lighter internals, and they are tested to a fraction of the same force.
Strike Plates
Most kicked-in doors do not fail at the lock. They fail at the jamb, where the strike plate is held by short screws in soft trim.
What we install
We fit reinforced box strike plates with three inch screws that reach the wall framing behind the jamb, so force spreads into the structure of the house.
What other companies fit
The standard plate is thin stamped steel with short screws that bite only the trim. One solid kick splits the jamb and takes the entire lock with it.
Smart Locks
A smart lock is still a lock. The mechanical half underneath the keypad is what actually keeps the door shut.
What we install
We install smart locks built on a graded mechanical deadbolt, with a real key override, encrypted credentials and a low battery warning well before it dies.
What other companies fit
Cheap keypad locks are built on plastic internals with an ungraded bolt. The keypad wears until the used digits are obvious, and a flat battery locks you out entirely.
Key Blanks
A duplicate key is only as accurate as the blank it was cut from. Bad blanks are the reason a brand new copy sticks in the lock.
What we install
We cut on nickel silver or brass blanks matched to the manufacturer specification, on a calibrated machine, and we test every key in the lock before we leave.
What other companies fit
Thin aftermarket blanks cut on a worn machine come out off by enough to bind the pins. The key wears the lock, snaps in the cylinder, or simply stops turning.
Our story
Doing It This Way Since 2002.
Novak Lock & Security was founded in 2002 and is the oldest company Haven acquired. It came in with a practice Haven adopted across all ten brands: the dispatcher quotes a firm price on the phone, and the technician is not permitted to change it on the doorstep. In a trade defined by the bait-and-switch call-out fee, that single rule was the whole business.
A surname, because this is the one trade where the customer is standing outside their own house deciding whether to trust a stranger. A real name on the van and a real name on the invoice is the whole argument.
Current Offers
Bring these savings to your next appointment.
Price Quoted Before We Drive
The number you are given on the phone is the number on the invoice.
Expires Mar 31, 2027
Always
Written Price Before Any Work Starts
Expires Mar 31, 2027
Free
Free Second Opinion on Any Written Estimate
Expires Mar 31, 2027
Included
Documented Photo Record on Every Visit
Expires Mar 31, 2027
What Our Customers Say
Homeowners in every market we serve, in their own words.
★★★★★
"Quoted forty-five on the phone, paid forty-five at the door. I had been burned by a company that quoted nineteen and then wanted three hundred."
★★★★★
"Rekeyed the whole house after we bought it. He showed me the old pins and explained how many keys had likely been cut over the years."
★★★★★
"Honest. Told me the existing deadbolt was good quality and only needed the strike plate reinforcing."
★★★★☆
"Fast, polite, and carried identification without being asked. Would use again."
Frequently Asked Questions
Everything you need to know about our locksmith services.
Enter your ZIP code in the form at the top of this page, or browse the map. Every pin is a community we serve, and your request goes to the team that covers that area.
Yes. Every technician working under our name is licensed for locksmith work in their state, insured, background-checked, and uniformed.
Always. You get an upfront, itemized price and you approve it before anything begins. No hourly surprises, and no discovering the real cost at the end.
Same-day and after-hours appointments are available across our network. Your local team confirms the arrival window when you book.
Yes, in writing. Parts and labor are covered, and if a job isn't right we come back and make it right.
Each location is independently owned and operated, and every one of them is held to the same standard, the same pricing practice, and the same written promise.
Tips & Resources
Locksmith guides, maintenance tips, and straight answers from our experts.
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Residential Locksmith Cost Guide: What New York City Homeowners Pay in 2026
Residential Locksmith Cost Guide: What New York City Homeowners Pay in 2026 Residential locksmith work in New York City in 2026 typically...
Read More →Join our team
Good Work Deserves a Good Place to Do It.
We are hiring technicians, apprentices, and office staff across the country. Real training, real tools, and a company that backs you the same way it backs the customer. If you take pride in doing the job right the first time, you will fit in here.
View All Open PositionsOwn a franchise
Own a Novak Franchise.
Protected territories, real training, national brand backing, and systems that are already working in towns like yours. Territories are open now.
Areas We Serve