Non-destructive entry first, always - and we re-key Schlage, Kwikset, and Baldwin locks on the spot while you watch
You get a price before we start. It does not change when we arrive. No surprises.
Fast, Reliable Emergency Locksmith Across Knoxville
An emergency lockout in Knoxville typically costs $85-$165 for standard residential entry during business hours, and $135-$235 after 11pm or during severe weather, with no call-out fee added on arrival. We serve every Knoxville neighborhood, from Fort Sanders to Farragut, with a live dispatcher who answers around the clock and a technician who shows up in a marked van with a written price already agreed. If you’re locked out right now, call (331) 310-8471 and you’ll speak to a person, not a queue.
We know Knoxville’s housing stock the way a local tradesperson should. Most of our emergency calls come from the older core: Victorian rentals in Fourth and Gill, Craftsman bungalows in Old North Knoxville, and the subdivided student houses ringing UT’s campus. These are not “just swap a cylinder” jobs. Original mortise locksets, swollen oak frames, and hardware that has been through forty years of tenant turnarounds require a technician who knows what they’re looking at. That’s what we do.
Our Emergency Locksmith team covers lockouts, broken key extraction, safe opening, and urgent lock changes across the city. We’re not a call center routing strangers to your door. We’re a real, independently owned locksmith company with uniforms, background checks, and a documented photo record on every job. And we’re governed by Haven Standard Clause 1: the price on the phone is the price on the invoice. That rule has been in place since 2002 and it has never once been waived.
Why Novak Lock & Security Is Knoxville’s Preferred Emergency Locksmith Company
Daniel Novak founded this business on a simple but unusual rule: quote a firm price before anyone gets in the van. Most locksmith companies won’t do that, because the bait-pricing model depends on keeping the number vague until a technician is standing on your porch at 1am with the leverage. We do the opposite. You call, a dispatcher gives you the full price for the work described, and the technician who arrives is contractually prohibited from changing it. That’s Haven Standard Clause 1, and it has been the foundation of this company since 2002.
Knoxville customers call us for a specific set of reasons. We answer the phone live. We show up in uniform with a documented photo record of the job, before and after. We work on high-security brands like Medeco and Mul-T-Lock for property managers who need real key control, and we rekey entry-grade Schlage and Kwikset hardware for renters who just need the previous tenant’s key to stop working. And every job, whether it’s a Fort Sanders lockout on a Tuesday night or a scheduled rekey in Bearden, carries the 365-Day Done Right Promise: if it’s not done right, we make it right.
Our response time to central Knoxville is usually under 30 minutes from dispatch. Western neighborhoods like West Hills and Farragut run closer to 40-45 minutes depending on traffic on I-40 or Kingston Pike. We tell you the ETA when we quote the price, and the dispatcher tracks the technician’s arrival. No mystery windows. You should know when you’re getting back into your house, and what it will cost, before you hang up the phone.
Our Emergency Locksmith Services in Knoxville

24/7 Emergency Lockout
Locked out of your house, apartment, or rental in Knoxville? We open residential locks non-destructively in the large majority of cases, particularly the mortise locks and older cylinders common in Fort Sanders and Fourth and Gill. If the lock can be picked or bypassed without drilling, it will be. Drilling is a last resort for hardware that’s genuinely failed internally, and you’ll know the cost of a replacement before we touch the drill. Call (331) 310-8471 and you’ll get a live person, a firm price, and a realistic arrival time.

Broken Key Extraction
A key snapped off in a lock is common in Knoxville’s older housing stock, where aged brass cylinders and worn keyways put real stress on keys that have been used daily for decades. We extract broken keys from knob-sets, deadbolts, and mortise cylinders using extraction tools that pull the fragment without damaging the lock. If you’re in a Bearden ranch with a 1970s knob-set and the key snaps, don’t try to fish it out with a paperclip. You’ll push it deeper. Call us and have it done properly.

Safe Opening
Residential safes and lockboxes in Knoxville homes occasionally need emergency opening when a combination is lost, an electronic keypad fails, or a bolt mechanism jams. We open most home safes without destroying them, using manipulation and specialized tools rather than drilling where possible. We also service and rekey safe locks after an opening is complete. Pricing is quoted in writing after assessing the safe type, lock type, and condition, based on your description on the phone.

Eviction Lock Change
For Knoxville landlords and property managers handling evictions, we provide scheduled lock changes with full documentation: written scope, photo record of the completed work, and a written warranty. This matters in Fort Sanders especially, where August lease turnover means dozens of units need rekeying or lock changes inside the same two-week window. We schedule in advance for property managers who plan ahead. For emergency eviction lock changes with a court order in hand, we respond 24/7 and provide the same documentation on the spot.

House Lockout and Lock Picking
Beyond our Knoxville emergency response, we handle routine house lockouts and lock picking with the same written-price rule. If you’ve misplaced keys, a tenant has left with the only copy, or a child has locked a door from the inside, we open the lock without arguing about whether it’s “emergency” enough to charge more. The price you’re quoted is the price you pay.

What happens when you call
- 1
A real person answersNo phone trees - you reach a local pro.
- 2
You get an upfront price rangeHonest numbers before anyone is dispatched.
- 3
A background-checked tech heads outLicensed & insured, dispatched right away.
- 4
You approve before work beginsNothing starts until you say go.
Trusted Brands We Service in Knoxville
We service and install the full spectrum of residential and commercial lock hardware in Knoxville, from entry-grade Kwikset and Schlage to high-security cylinders from Baldwin, Mul-T-Lock, and Abloy. If you own a Fourth and Gill Victorian with a Baldwin mortise set from the 1990s, we can rekey it. If you manage a Farragut commercial property with Mul-T-Lock keyways, we’re factory-authorized to work on them and cut keys under that system’s controlled keyway. We stock common replacement parts for the hardware found most often in Knoxville’s older homes, which means fewer return visits and faster turnaround when a cylinder or strike plate needs replacing.
Common Emergency Locksmith Problems We See in Knoxville Homes

Knoxville’s housing stock, climate, and student rental market create a specific set of recurring locksmith problems. Here’s what we see most often:
- Mortise locks in Victorian rentals that seize or bind. Original or early-20th-century mortise locksets in Fort Sanders and Fourth and Gill are frequently worn past their service life. Many are rekeyable, some are not. We’ll tell you which is which before any work begins.
- Freeze-thaw swelling of wooden door frames. Knoxville sits in a topographic bowl, and ice storms from the Cumberland Plateau side regularly glaze door hardware. When the frame swells, the latch binds, and tenants force deadbolts until they snap or the strike plate pulls out. We see this every winter in Old North Knoxville and Fourth and Gill.
- Worn knob-set cylinders from the 1950s and 70s. Bearden, West Hills, and Farragut are full of postwar ranch and split-level homes with original knob-sets and early deadbolts. The aged brass is brittle. A rekey that works fine on a modern cylinder can strip the internal pins on a 50-year-old knob-set if the technician doesn’t recognize what he’s working on.
- The August Fort Sanders rekey surge. When UT’s academic calendar turns over, dozens of multi-unit Victorian properties need simultaneous rekeying within weeks. Locksmiths who don’t plan for it get overwhelmed. Property managers who schedule in advance get predictable pricing and a documented photo record for every unit.
Pricing for Emergency Locksmith in Knoxville, TN
We quote firm prices on the phone because hiding the number is how the bait-pricing shops work. Here’s what you can expect in Knoxville:
- House lockout, standard entry, business hours: $85-$165 depending on lock type and location.
- House lockout, after 11pm or during severe weather: $135-$235. Ice storms and freeze events qualify as severe weather, and we’re honest about that up front.
- Broken key extraction: $75-$125 when done as part of a lockout. If a new key needs cutting and the lock needs rekeying, that’s quoted separately.
- Rekeying an existing cylinder: $25-$45 per cylinder, including new keys, for standard Schlage, Kwikset, and common mortise cylinders.
- Mortise lockset replacement with high-security cylinder: $180-$420 installed, depending on hardware grade and whether the original door frame needs repair.
- Eviction lock change with documentation: $95-$210 per door, quoted in writing before we arrive, with a photo record and written warranty included.
There is no call-out fee added on arrival. There is no “inspection fee” discovered mid-job. The price quoted on the phone is the price on the invoice. If you want an exact quote for your specific situation, call (331) 310-8471 and describe the lock. You’ll get a number before anyone gets in the van.
We Also Serve Cities Near Knoxville

We handle emergency lockouts and scheduled locksmith work in Knoxville and the surrounding region, including Lebanon, Gallatin, Smyrna, and Mount Juliet. If you’re locked out and unsure whether you’re in our coverage area, call (331) 310-8471 and the dispatcher will confirm your address and give you a firm price and ETA on the spot. No callbacks, no voicemail, no guesswork.
Serving Knoxville, TN - Our Local Coverage Area
We’re based in the Knoxville area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - Emergency Locksmith in Knoxville

Yes, in the large majority of cases we open Fort Sanders Victorians non-destructively. The mortise locks in these homes are usually pickable with the right tools and technique, even when the lock is original or heavily worn. Drilling is only ever a last resort, and you’ll know the replacement cost before we drill. Call (331) 310-8471 for a firm quote before we dispatch.
Most 1920s mortise locksets can be rekeyed if the internal springs and wafers are still intact. If the lock body itself is split, the bolt is seized, or the cylinder threads are stripped, replacement is the honest answer. We’ll inspect the lock, tell you which situation you have, and quote the rekey or replacement in writing before any work starts. We never recommend replacing a rekeyable lock just to pad the invoice.
Yes. We work with Fort Sanders property managers to schedule rekeying and lock changes before the August lease-turnover surge. If you manage multiple units, we’ll survey the property, provide a per-lock written price, and schedule the work in coordinated blocks so your units are ready when the new tenants sign. Call (331) 310-8471 and ask for advance scheduling.
Ice storms glaze lock cylinders and swell the wooden door frames in older Knoxville Victorians, which binds latches and snaps keys when tenants force hardware that won’t turn. The same freeze-thaw cycle that causes potholes on Cumberland Avenue also warps original door frames in Fourth and Gill and Old North Knoxville. If you’re locked out during an ice event, expect to pay within the severe-weather range ($135-$235) and expect the technician to address both the immediate lockout and any frame binding, so it doesn’t happen again next freeze.
Yes, we extract broken keys from 1950s and 70s knob-sets using thin extraction tools that pull the key fragment out of the keyway without drilling. These aged brass cylinders are brittle, so we take care not to apply torque that would strip the internal pins. If the knob-set is too far gone to worth saving, we’ll tell you that plainly and quote a replacement before doing anything else.
Call Novak Lock & Security for Emergency Locksmith Service in Knoxville
If you’re locked out, if a key is broken in the lock, or if you need a lock changed because a tenant is gone, call (331) 310-8471. A live dispatcher answers around the clock. You’ll get a written, firm price on the phone before anyone is dispatched, and the technician who arrives will be in uniform, background-checked, and working under The Haven Standard. That means a documented photo record on every visit, a written scope before work starts, and the 365-Day Done Right Promise behind every job. Daniel Novak’s name is on the van and on the invoice. That’s the strongest guarantee a locksmith can give you.
Written by Daniel Novak, Owner at Novak Lock & Security, serving Knoxville since 2002.






