Non-destructive entry first, always - and we re-key Schlage, Kwikset, and Baldwin locks on the spot while you watch
You get a price before we start. It does not change when we arrive. No surprises.
Sargent Lock Rekeying: The New York City Owner’s Guide
Sargent lock rekeying in New York City typically runs $35-$65 per cylinder installed, quoted in writing before we touch the lock. We stock Sargent pins, springs, and labor on the truck, and most rekeys take 30-45 minutes on site. The call usually starts the same way: a tenant moved out, a cleaner lost a key, or a homeowner realized the previous owner’s key copies are still floating around. If you have a Sargent lock that needs new keys, this page tells you what it costs, what we need to know, and what to expect.
Which Sargent Models This Applies To
Sargent rekeying covers the core residential and light-commercial lines we see most often across New York City: the Sargent 6-pin Keso and conventional pin-tumbler cylinders found in older apartment conversions, brownstones, and prewar co-ops, as well as Sargent Signature Series locksets and the Sargent 8200/10-Line mortise locks common in Manhattan and Brooklyn rental buildings. If you’re not sure what you have, pop the cylinder out of the door and look for a stamped number on the face or tailpiece. Sargent marks most of their cylinders with a model or series code on the collar. The most common New York City Sargent issue is a 6-pin cylinder that someone previously rekeyed with a Kwikset-style kit, which leaves the last pin chamber empty and the lock easier to pick than it should be. We rekey to the full 6-pin spec and hand you all new keys.
A word on parts: Sargent OEM pins and springs are excellent, but they’re not the only option that works. For standard Sargent cylinders, we use LAB-brand universal pins matched to Sargent depth and spacing specs, which perform identically to OEM brass pins in wear tests and cost less. For anything high-security or key-restricted, we insist on factory parts, because the key control system depends on it. We are an independent locksmith, not a Sargent affiliate, so we stock what actually holds up in New York City doors, not what the catalog says you should buy.
Signs Your Sargent Lock Rekeying Is Failing

- The key turns stiffly or only works in one direction. This almost always means the pin stacks were cut too shallow during a previous rekey, and the key is riding the wrong shear line. A proper 6-pin rekey fixes it in under an hour.
- Two different keys open the same lock. That’s a sign of a sloppy rekey where chambers were left empty or pins were reused from the old key. It also means someone else’s old key may still work your door.
- The key pulls out while the lock is turned. Sargent cylinders have a specific plug design, and if the previous technician used pins from a generic kit instead of Sargent-spec lengths, the key can walk out mid-turn.
- The lock only works after jiggling the key. Worn springs or mixed pin diameters cause the pins to catch on the plug face. We see this constantly in New York City buildings where the same cylinder has been rekeyed half a dozen times over thirty years.
- You just bought the place and only have one key. Not a mechanical failure, but a security one. You have no way of knowing how many copies exist. Rekeying the Sargent hardware to a fresh set of keys is cheaper than replacing it and leaves you with a documented key count.
Replacement Cost & What’s Included
In New York City, expect $35-$65 per Sargent cylinder for a standard rekey, and $75-$120 per cylinder if we’re adding security pins, replacing a worn plug, or converting from an empty-chamber job to a full 6-pin setup. The range depends on the hardware you have, not on the truck we send. A Sargent mortise lock in a prewar building door usually lands at the higher end because we’re rekeying the deadbolt and the knob cylinder together. A standalone Sargent deadbolt is typically at the lower end.
Every quote includes parts, labor, new keys, and the visit, all priced in writing before we start. That’s Haven Standard Clause 1: the price on the phone is the price on the invoice. We don’t add a call-out surcharge when the technician arrives, and the dispatcher gives you a firm number, not a range, before anyone gets in the van. Work is backed by the 365-Day Done Right Promise: if the rekey isn’t done right, we make it right at no charge.
DIY or Call Us?

Rekeying a Sargent lock is not dangerous, but it is fiddly. Sargent uses tighter pin tolerances than Kwikset or Schlage, which means a $15 universal rekey kit from a hardware store usually produces a lock that works for a month and then starts sticking or dropping pins. If you want to check something before calling us, remove the cylinder and count the pins: a full Sargent cylinder holds six. If you see five or fewer, a previous rekey shorted you. What you can’t safely check is pin depth matching, spring tension, or plug wear, and those are the things that decide whether your keys work next winter. We do this work every week across New York City, and we bring the right pins, not a one-size-fits-all kit. If you’d rather not spend an afternoon crouched over a doorknob with a pair of tweezers, call (331) 310-8471 and we’ll name a price on the phone.
FAQs
A properly done Sargent rekey using full 6-pin stacks and fresh springs should last 10-15 years in normal New York City use. The main thing that shortens that lifespan is a previous rekey with mismatched pins or empty chambers, which wears the plug unevenly.
We can replace worn springs, a scored plug, or a bent tailpiece on most Sargent cylinders. That repair typically runs $25-$40 in parts on top of the rekey labor, and we’ll tell you before we open the cylinder whether repair makes more sense than a new cylinder.
A standard Sargent rekey, one or two cylinders, takes 30-45 minutes at your door. If the lock also needs a plug replacement or you’re having us key it to match other locks in the apartment, it runs about an hour.
Yes, we stock Sargent-spec brass pins, springs, and common plug sizes on every truck that runs New York City calls. If we need a part we don’t have, we tell you before you pay anything and get it same day from our supplier network. Call (331) 310-8471 for a firm quote, and you’ll know the full price before we head your way.
Written by Daniel Novak, Owner, Novak Lock & Security at Novak Lock & Security, serving New York City and nearby areas.






