Non-destructive entry first, always - and we re-key Schlage, Kwikset, and Baldwin locks on the spot while you watch
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Kwikset Locksmith in New South Memphis, NY | Novak Lock & Security
We provide Lock Installation & Rekey in New South Memphis: deadbolt installation, SmartKey rekeying, knob and lever replacement, and door reinforcement. What makes our Kwikset work here different is volume tied to this neighborhood’s rental turnover and post-break-in resecuring, not the suburban lockout pattern you see in most markets. Daniel Novak and our techs rekey more Kwikset cylinders in New South Memphis duplexes in a month than most shops handle in a year. Call (331) 310-8471 and you’ll get a firm price before we dispatch a truck, because Haven Standard Clause 1 is the rule we were built on: the price on the phone is the price on the invoice.
If you are searching for Kwikset sales & service near New South Memphis, this page covers what local conditions do to Kwikset hardware, what repairs cost, and how fast we can get to you.
Why New South Memphis Residents Choose Us for Kwikset Service
Kwikset is the most common lock brand in American rental housing, and in New South Memphis that means thousands of SmartKey deadbolts on doors that were hung before Lyndon Johnson was in office. We work on Kwikset hardware daily here: the SmartKey 980 series, the 660 and 668 deadbolts, Tylo and Polo knobs, and the Signature Series Halifax and Juno lines. We know which of these hold up to Memphis humidity and which ones fail at the first sign of frame movement.
Daniel Novak grew up two blocks from the elevated N train in Astoria, Queens, and learned the trade at Queensborough Community College before apprenticing under a locksmith who serviced Midtown commercial accounts. He built this company on straight answers and written prices. That is why every New South Memphis customer receives a photo record of completed work, a written scope before we start, and a warranty clause that is one paragraph, not one page.
We are independent. We are not a Kwikset authorized dealer or factory affiliate. We stock OEM Kwikset cylinders, SmartKey inserts, and latch assemblies, and when a discontinued finish cannot be sourced we tell you before fitting an aftermarket equivalent.
Serving New South Memphis service area is our home base. We know the blocks, the duplex stock, and the frame issues that come with it.
Common Kwikset Locksmith Problems We Solve in New South Memphis

- SmartKey cylinders jamming after rekeying with worn or non-OEM tools. The SmartKey design is precise. If a previous rekey used dull tools or a knockoff rekey kit, the wafers inside the cylinder get chewed up and the new key works intermittently. We use fresh OEM SmartKey inserts and proper compatible tools.
- Deadbolts failing to throw fully in summer. New South Memphis gets above 95°F in July and August, and the older wood door frames in this housing stock swell as they absorb humidity. A Kwikset deadbolt that worked in March may stop throwing all the way by June because the bolt is binding against the strike plate. We fix this by adjusting or replacing the strike, not by telling you to live with it.
- Broken plastic tailpieces on older knob sets. Kwikset’s older Tylo and Polo knobs used plastic tailpieces connecting the knob to the latch. After years of force on a sticking door or a swollen frame, that tailpiece snaps and the knob spins without retracting the latch. If someone has been yanking the knob to pull the door shut, the failure comes faster. Replacement is the answer, not repair.
- Worn fifth pin chambers on older KS-series cylinders. On original 1960s and 1970s Kwikset cylinders we still find in New South Memphis duplexes, the fifth pin chamber wears oval over time, which means a newly cut key may work once and then fail. That is a cylinder replacement, not a rekey.
- Latches misaligned by frame movement on 1940s-1960s doors. The seasonal shrink and swell cycle in New South Memphis causes latch bolts to sit slightly high or low against the strike. We see this on interior bedroom doors and exterior entry doors alike. The fix is often a simple strike realignment or a slightly longer latch assembly.
Kwikset Service in New South Memphis: What Local Conditions Mean for Your Equipment
New South Memphis has a higher share of rental duplexes than almost any other Shelby County neighborhood outside Orange Mound. We routinely rekey 8 to 12 Kwikset locks per week just from mid-size landlords’ tenant turnovers, a volume that does not exist in neighboring Westwood or Whitehaven to the same degree. That concentration of rental stock, combined with this neighborhood’s elevated residential crime rate, means our calls here tilt toward our Emergency Locksmith in New South Memphis for emergency resecuring after forced entry, deadbolt upgrades on doors that still have only knob locks, and rapid rekeys before a new tenant moves in on the first. It is not the routine lockout pattern of a suburban market.
What that means for Kwikset owners specifically: hardware gets changed more often, inspected more often, and sometimes installed in a hurry by someone who was not a locksmith. We see SmartKey cylinders that were rekeyed incorrectly with aftermarket tools, deadbolts hung without reinforcing the strike plate, and knob-only entries on back doors that took a kick in under thirty seconds. The combination of older frames, high humidity, and frequent tenant turnover is hard on locks. The name on the van is the same name on the invoice, and when we find hardware that is past saving, we tell you plainly.
One job stands out. After a break-in through a kicked-in back door on a home just off Elvis Presley Boulevard, our tech pulled a bent Kwikset Tylo knob with a broken plastic tailpiece and replaced it with a 980 SmartKey deadbolt and reinforced strike plate. We also rekeyed three interior bedroom locks to a new key while adjusting the front door frame that had swollen shut in the July humidity. That single visit had three different Kwikset failure modes in one house.
Kwikset Models & Products We Service in New South Memphis

Our New South Memphis vans carry OEM Kwikset cylinders, SmartKey rekey inserts, latch assemblies, and deadbolt retrofit kits, which means most jobs are completed on the first visit. We service the full range:
- Kwikset SmartKey Deadbolts (980 series) – rekeying, cylinder replacement, and full unit installation.
- Kwikset 660 and 668 deadbolts – classic single-cylinder deadbolts common across New South Memphis rental stock.
- Kwikset Signature Series (Halifax, Juno) – handleset and knob combinations with finishes that are sometimes discontinued and require aftermarket matching.
- Kwikset Tylo and Polo knob sets – including the older plastic-tailpiece generations that are past repair, straight to replacement.
Our standing rule: repair is only economical on fresh hardware. When a Kwikset set from the 1960s or 1970s has worn internals or a snapped tailpiece, we recommend full replacement rather than stringing you along through multiple service calls.
Kwikset Service Pricing in New South Memphis
Here is what you can expect to pay in New South Memphis. These are firm ranges, quoted in writing before we dispatch, and they hold at the door:
| Service | Price Range per Cylinder/Lock |
|---|---|
| Standard Kwikset rekey | $25-$35 |
| Key duplication | $5-$15 |
| High-security rekey | $45-$65 |
| New lock installation | $75-$150 plus parts |
| SmartKey rekey | $30-$45 |
| Deadbolt installation | $85-$165 |
| Door reinforcement (strike plate and frame) | $50-$120 |
What drives the final number is the condition of the existing lock, the number of cylinders to rekey, and whether we are fitting a deadbolt retrofit or working with a fresh door prep. Your free estimate includes a full written scope and a photo record when we finish. Call (331) 310-8471 for an exact quote; there is no call-out surcharge added on arrival, and the price we quote is the price you pay.
Serving New South Memphis, TN - Our Local Coverage Area

We’re based in the New South Memphis area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - Kwikset Locksmith in New South Memphis
If you lost all keys to a SmartKey cylinder, yes, we can still rekey it in most cases. The SmartKey system allows rekeying without a functioning key as long as the cylinder itself turns, but a cylinder that has been damaged by a prior bad rekey or a forced entry may need a new OEM SmartKey insert. Call (331) 310-8471 and we will tell you over the phone which camp your lock falls into.
In New South Memphis, it is usually a frame problem, not a lock problem. The older wood door frames in this housing stock absorb summer humidity, swell, and push the strike plate out of alignment with the bolt. We fix it by adjusting or replacing the strike plate, and sometimes by shaving the frame slightly. Call us at (331) 310-8471; this is a standard call for us between June and September.
For landlords who rekey between every tenant, yes. SmartKey rekeying costs $30-$45 per cylinder and takes minutes, so a duplex with three locks is handled before the new tenant’s lease is signed. The caveat is that SmartKey cylinders punish cheap or rushed rekeys; using the right OEM-compatible tools matters. We rekey 8 to 12 Kwikset locks per week in New South Memphis just from landlord turnover, so this is our bread and butter. Call (331) 310-8471 for a per-unit quote.
Broken plastic tailpieces on knob sets, followed closely by deadbolts that won’t throw because the frame swelled. The tailpiece failure is specific to older Tylo and Polo generations, and we see it constantly on 1940s-1960s New South Memphis duplexes where doors stick and force gets applied for years. That is a replacement, not a repair. Call (331) 310-8471 and tell us what the knob does when you turn it; we can often identify the failure over the phone.
Yes. If the door has never been prepped for a deadbolt, we bore the second hole and set the latch face to match the existing knob’s backset. If the frame is too worn or split, we may recommend a frame reinforcement kit as part of the job. In New South Memphis, given the break-in history in this neighborhood, a knob-only back door is the first thing we tell property owners to close. Call (331) 310-8471 to get a firm price before we touch the door.
Service Areas Near New South Memphis

Novak Lock & Security is based in New South Memphis and serves the surrounding Tennessee and Arkansas corridor. We also respond across the greater Memphis metro and have extended service operations in New York City, Los Angeles, Chicago, Brooklyn, Houston, and Queens. If you need Kwikset service in Portland or Kwikset service in Oklahoma City, our team can direct you to the right office.
Book Your Kwikset Service in New South Memphis Today
Call (331) 310-8471. You’ll speak to a live person who will quote you a firm price for Kwikset rekeying, deadbolt installation, or emergency resecuring in New South Memphis before anyone is dispatched. Same-day service is available for most jobs in this neighborhood.
Written by Daniel Novak, Owner at Novak Lock & Security, serving New South Memphis since 2002.






