Non-destructive entry first, always - and we re-key Schlage, Kwikset, and Baldwin locks on the spot while you watch
You get a price before we start. It does not change when we arrive. No surprises.
Trusted Residential Locksmith for New York City Homeowners
Residential locksmith service in New York City covers lock changes, rekeys, deadbolt installation, lockouts, window locks, and door reinforcement, with most jobs completed the same day you call. A typical lock rekey in NYC runs $25-$45 per cylinder and a standard lock change $85-$185 per lock, quoted in writing before we dispatch. Novak Lock & Security has serviced over 60,000 locks and systems since 2002, every one documented in writing before work began. Daniel Novak built the company on a single rule, now written into The Haven Standard as Clause 1: the price quoted on the phone is the price on the invoice. No exceptions, no arrival surcharge, no changed numbers at the door. If you need a residential locksmith in New York City today, call (331) 310-8471 and a live person answers, day or night.
Key Takeaways
- A lock rekey in New York City typically costs $25-$45 per cylinder; a deadbolt installation runs $120-$240 depending on the grade of lock.
- Novak Lock & Security quotes a firm price on the phone, in writing, before anyone is dispatched. That price does not change at the door.
- Same-day and 24/7 emergency service is available across all five boroughs, with typical response times of 35-60 minutes in Manhattan and Brooklyn.
- Every visit includes a documented photo record and a written scope of work, left with you before the technician leaves.
- All residential work is backed by the 365-Day Done Right Promise, with 365 days of follow-through on installation and rekey work.
What Our Residential Locksmith Service Includes
Our residential service covers the full range of locking hardware on a New York City home: entry locks, deadbolts, window locks, strike plates, and door frames. Each job starts with the same sequence: we look at the hardware, name what we find, quote the work in writing, then do it and photograph the result. Here is what each service actually involves.
Lock Change
A lock change means removing the existing lock body and replacing it with a new one, typically when you have moved into a new home, lost a key, or had a tenant turnover in a rental property. In New York City, we commonly replace builder-grade Kwikset and Schlage locks in newer condo conversions with higher-grade options, and we can match existing keys across multiple doors. Novak Lock & Security supplies the hardware or installs what you have purchased, quotes the labor and hardware separately in writing, and photographs the finished installation before we leave.

Residential Lockout
A residential lockout is when you cannot get into your home because keys are lost, stolen, locked inside, or a cylinder has failed. Our technician arrives in a marked van, confirms you have a right to enter the property, then opens the door with minimal damage, typically through picking or a bypass method rather than drilling. In Manhattan apartment buildings and Brooklyn brownstones, we routinely handle mortise lockouts that require non-destructive entry techniques. The fee is quoted on the phone before dispatch, and there is no added charge when the technician arrives.

Deadbolt Installation
Deadbolt installation replaces or upgrades the secondary lock that provides most of your door’s resistance to forced entry. We install ANSI Grade 1 and Grade 2 deadbolts from Schlage, Baldwin, and Medeco, and we check that the strike plate is anchored to the door frame rather than just the jamb trim. In New York City pre-war buildings, we often find shallow door frames that require longer screws or a reinforced strike; we handle that as part of the install, not as an add-on. The deadbolt is tested for full bolt throw and aligned so the key and thumbturn both operate without binding.

Lock Rekey
Rekeying changes the internal pins and tumblers of an existing lock so old keys no longer operate it, without replacing the lock hardware itself. This is the fastest, lowest-cost way to secure a home after moving in, after a roommate leaves, or after keys go unaccounted for. We rekey locks from Kwikset through Medeco and Mul-T-Lock, and when we finish we test every key we hand you in your presence. Pricing is per cylinder, typically $25-$45, quoted in writing before we begin.

Window Lock
Window locks secure sash windows, casement windows, and sliding patio doors against entry from fire escapes, adjoining roofs, and street-level access points, all common vectors in New York City burglaries. We install keyed sash locks, sliding door pins, and aftermarket window locks that stop the sash from being lifted or jimmied from outside. During a window lock job, we check each window in the room and note the condition of the existing hardware; you get a written list of what we found and what we installed. The goal is a window that cannot be opened from outside without breaking glass, which is exactly the deterrent a burglar avoids.

Door Reinforcement
Door reinforcement strengthens the door, frame, and hardware so the door cannot be kicked in or pried open at the latch. We install metal door edge wraps, high-security strike plates with 3-inch screws, and hinge reinforcement to prevent the door from being separated from the frame. In New York City, the most common failure point on a residential door is the strike plate pulling out of the jamb; we repair and reinforce that before it gets exploited. A reinforced door should withstand repeated hard kicks, and we can test the finished work in front of you.

What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
Brands We Service for Residential Locksmith

Novak Lock & Security is factory-authorized for Medeco, Mul-T-Lock, and Baldwin, among the highest-security residential lock lines made. We do not just install these brands; we cut and program their restricted keyways, which cannot be duplicated at a hardware store or key kiosk. When we install a Medeco or Mul-T-Lock cylinder, you receive a key card that controls future key duplication, and only authorized dealers can cut additional keys with that card. That is the whole point of high-security hardware: key control, not just a harder-to-pick lock.
We also service and install the workhorse brands most New York City homes already have: Schlage, Kwikset, Yale, and Baldwin. We stock OEM pins, cylinders, and tailpieces for Yale mortise locks, which appear in thousands of pre-war Manhattan and Queens apartments. Baldwin hardware, common in newer luxury condos and townhouse renovations, requires careful handling of its finish-matched screws and trim; we have installed and repaired enough Baldwin locksets to know where the tolerances run tight and where the finish is vulnerable to a slip of a screwdriver. Whether you have a Medeco, a Yale mortise lock, or a builder-grade Kwikset, the work is priced in writing before we touch a cylinder.
Signs You Need a Residential Locksmith Right Now
- Your key turns but the deadbolt does not fully throw. This means the cylinder or tailpiece is failing, or the strike plate is misaligned, and the door may not actually be locked. On a New York City apartment door, a deadbolt that throws only halfway is an invitation; we fix the alignment or replace the failing part the same day, and we confirm the full bolt throw before we leave.
- You moved into a new home or apartment and do not know who has keys. Previous owners, tenants, contractors, cleaners, and real estate agents may all hold copies of your key. A rekey changes the internal pins so every old key stops working the moment we finish, and it is the single most cost-effective security move a new homeowner can make in New York City.
- The door was kicked or forced at some point and the frame shows cracks or split wood. A door that has been forced once is dramatically easier to force again, because the frame around the strike plate has already lost its structural integrity. We install reinforced strike plates and repair the frame so the door regains its original resistance to entry.
- You lost a key or a set of keys, and you do not know where they went. Even if you got back inside, anyone who finds those keys and knows your address can walk in. Rekeying the affected locks removes that risk immediately, and if the keys are unaccounted for on a high-security lock, we can rekey the cylinder with a new restricted keyway and issue you a new control card.
- Window locks are loose, missing, or never installed on ground-floor or fire-escape-accessible windows. Many New York City apartments and brownstones have windows that were never fitted with working locks, or the locks have been painted over and seized. We install keyed window locks and sliding-door pins that prevent the window from being lifted from outside, a security gap that standard home inspections routinely miss.
Our Residential Locksmith Process - Step by Step

- 1
You call, a live person answers, and you get a written price. There is no automated system and no callback window at (331) 310-8471. The dispatcher asks what hardware is involved, what the problem is, and where the property is, then quotes a firm price under Haven Standard Clause 1. That price is the price on the invoice, and it is sent to you before the technician is dispatched.
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A background-checked, uniformed technician arrives on schedule. The technician arrives in a Novak Lock & Security vehicle with the tools and common parts for the job stated on the dispatch. You will know the technician’s name before arrival, and the technician will confirm the scope and the written price with you before touching any hardware. If anything in the hardware condition differs from what was described, the technician stops and provides a written revised quote before proceeding.
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Diagnosis and written scope. The technician examines the lock, door, frame, and surrounding hardware, and explains in plain language what was found. If the existing lock is a Grade 3 builder-grade product on a primary entry door, you will be told that, and given the option of an upgrade or a like-for-like replacement. The written scope lists each task, each part, and each price.
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The work is done to The Haven Standard, with documentation. Every installation, rekey, or repair is completed according to the same documented quality framework used across all ten Haven brands. Before the technician leaves, you receive a written record of what was done, which key codes or cylinder numbers were involved, and a photo record of the finished work. The photo record is standard on every visit; it is not an upgrade.
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Warranty and follow-up. Every residential job is covered by the 365-Day Done Right Promise: if something is not done right, we make it right, for 365 days. If a lock we installed fails under normal use, we repair or replace it. The warranty is written on your invoice, and the only thing you need to do is keep the invoice.
How Much Does Residential Locksmith Cost in New York City?
A residential locksmith job in New York City typically costs between $75 and $400 depending on the work. Here is what you can expect to pay for common scenarios, with the price quoted in writing before anyone is dispatched:
- Lockout (non-destructive entry): $75-$150, depending on lock type, with apartment mortise locks at the higher end.
- Lock rekey per cylinder: $25-$45, with most homes needing two to four cylinders rekeyed.
- Lock change (standard deadbolt or knob): $85-$185 per lock, including standard hardware.
- High-security deadbolt installation (Medeco, Mul-T-Lock): $220-$380 per lock, including cylinder and keying.
- Door reinforcement package (strike plate, edge wrap, hinge reinforcement): $180-$350 depending on door condition.
- Window lock installation: $40-$90 per window, depending on lock type and window style.
What affects the price most is the lock brand and grade, the number of cylinders, and the condition of the door and frame. A 100-year-old Manhattan door with a warped frame and a mortise lock takes longer than a 2019 condo door with a standard cylindrical deadbolt. Our written quote includes the labor, the hardware, and the trip, so there is no added service call fee, no fuel surcharge, and no “minimum job charge” that appears after arrival. You can also bring us any competitor’s written estimate and we will review it at no charge under our Free Second Opinion policy. Call (331) 310-8471 for an exact quote on your specific property; the estimate is free and the price is fixed before we leave the phone call.
Residential Locksmith Near New York City - Our Service Area

Novak Lock & Security serves all five boroughs of New York City, including Manhattan, Brooklyn, Queens, The Bronx, and Staten Island, with typical response times of 35-60 minutes for emergency lockouts in Manhattan and parts of Brooklyn. We regularly work in neighborhoods from the Upper West Side to Park Slope to Forest Hills, and can usually reach most of the city within the hour during normal hours. If you are outside the immediate metro, our home page lists our full geographic coverage and other Residential Locksmith in New York City service details. For homeowners in other cities, we operate Residential Locksmith in Los Angeles and Residential Locksmith in Chicago under the same Haven Standard, with the same written-price rule in force. Every location is independently owned and operated under The Haven Standard.
Serving New York City, NY - Our Local Coverage Area
We’re based in the New York City area and know this community well. We also serve customers looking for a Los Angeles Residential Locksmith, along with nearby communities. Use the map below to see our full service coverage - if you’re nearby, we can almost certainly help.
Frequently Asked Questions - Residential Locksmith in New York City

A residential locksmith is a technician who installs, repairs, rekeys, and opens locks on homes and apartments, including deadbolts, entry locks, window locks, and door hardware. In New York City, residential locksmiths also handle the specific lock types common to the city’s housing stock: mortise locks in pre-war buildings, modern cylindrical locks in newer condos, and high-security cylinders in renovated townhouses. For those outside our area, we can refer you to a trusted Residential Locksmith - Huntington Park provider. Novak Lock & Security has provided residential locksmith service in New York City since 2002, with 60,000+ locks and systems installed or serviced. Every job starts with a written price and ends with a documented record, under The Haven Standard.
Most residential locksmith jobs take 30 to 90 minutes on site. A standard lock rekey on two or three cylinders takes about 30 to 45 minutes; a deadbolt installation or lock change takes 45 to 75 minutes; a door reinforcement package can take up to two hours if the frame requires repair. Emergency lockout response typically arrives within 35-60 minutes in Manhattan and Brooklyn, though response times vary by time of day and weather. We give you a realistic window when you call, and the technician calls ahead when on the way.
Residential locksmith service in New York City typically ranges from $75 for a simple lockout to $400 for high-security deadbolt installation or full door reinforcement. The exact price depends on the lock brand and grade, the number of cylinders, the condition of the door and frame, and the specific hardware required. If you need service in the Southeast LA area, we partner with a reliable Residential Locksmith - South Gate operation. Novak Lock & Security quotes a firm price on the phone in writing before dispatch, and that price is the price on the invoice, never a teaser rate with add-ons. Call (331) 310-8471 for a fixed quote on your property; the estimate is free and there is no obligation.
Yes, we are factory-authorized for Medeco, Mul-T-Lock, and Baldwin, and we cut and program their restricted keyways in-house. That means we can rekey, repair, and install high-security cylinders, and we can issue new control cards for key duplication that no hardware store can copy. If you have an existing Medeco or Mul-T-Lock system, bring us the current key card and we can rekey the cylinders without changing the lock bodies. We also service Yale mortise locks and standard Schlage and Kwikset hardware.
Yes, we provide 24/7 emergency residential lockout service across all five boroughs, with a live person answering the phone at any hour at (331) 310-8471. A typical lockout costs $75-$150 for non-destructive entry, and the price is quoted on the phone before the technician is dispatched. The technician confirms your right to enter the property before opening the door. There is no after-hours surcharge added at the door, and no price is changed on arrival.
All residential locksmith work performed by Novak Lock & Security is covered by the 365-Day Done Right Promise: if something is not done right, we make it right, for 365 days from the date of service. That covers lock installations, rekeys, deadbolt installations, and door reinforcement work. The warranty is printed on your invoice, and there is no registration or hoops to jump through. If a lock we installed fails under normal use, call us and we will repair or replace it at no charge.
Have your property address ready and, if possible, know the brand of lock on the door and whether it is a deadbolt, knob lock, or mortise lock. If you are locked out, wait somewhere safe and be ready to show identification when the technician arrives, since we are required to confirm your right to enter before opening the door. For non-emergency work, clear the area around the door so the technician can work without obstructions. You do not need to purchase any parts in advance; our technicians carry common lock hardware and can install from stock on the same visit.
Schedule Your Residential Locksmith Service in New York City Today
Call (331) 310-8471 and you will speak to a live dispatcher who will give you a written price before anyone is sent out. There is no obligation, the estimate is free, and the price on the phone is the price on the invoice, guaranteed under Haven Standard Clause 1 since 2002. Same-day and 24/7 emergency service is available throughout New York City, from Manhattan to The Bronx to Queens. We can also connect you with a qualified Residential Locksmith in Bell for coverage in that area. One call, one price, one documented job, done right. Daniel Novak and the team are ready to answer.
Written by Daniel Novak, Owner at Novak Lock & Security, serving New York City since 2002.






